Our Commitment to Privacy

At oxalrevinqe, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you use our financial forecasting services. We're committed to being transparent about our data practices and giving you control over your information.

Information We Collect

Personal Information You Provide

When you register for our services or contact us, we may collect:

• Your name and contact details (email address, phone number)
• Business information relevant to financial forecasting
• Financial data you choose to input into our forecasting tools
• Communication preferences and feedback
• Payment information for subscription services

Information We Collect Automatically

Our website and services automatically collect certain technical information:

• IP address and general location information
• Browser type and device information
• Pages visited and time spent on our platform
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for several specific purposes:

Service Delivery

• Providing financial forecasting tools and analysis
• Customising forecasts based on your business data
• Maintaining and improving our platform functionality
• Processing payments and managing your account

Communication

• Responding to your inquiries and support requests
• Sending service updates and important notices
• Providing educational content about financial forecasting
• Marketing communications (only with your consent)

Legal and Security

• Complying with Australian privacy laws and regulations
• Detecting and preventing fraud or security breaches
• Protecting our rights and the rights of our users
• Meeting our legal obligations and resolving disputes

Data Sharing and Disclosure

We're selective about when and how we share your information. Here's what you need to know:

Service Providers

We work with trusted third-party providers who help us deliver our services. These might include payment processors, cloud hosting providers, and analytics tools. These providers only receive the minimum information necessary to perform their services and are contractually bound to protect your data.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, legal proceedings, or government requests. We'll always try to notify you unless legally prohibited from doing so.

Business Transfers

If oxalrevinqe is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your information becomes subject to a different privacy policy.

Your Rights and Choices

Under Australian privacy law, you have several important rights regarding your personal information:

We'll respond to your requests within 30 days. In some cases, we may need to verify your identity before processing your request. There might be situations where we can't fully comply with a request due to legal requirements or legitimate business interests, but we'll always explain our reasoning.

Data Security and Protection

Protecting your information is a top priority. We use multiple layers of security to keep your data safe:

Technical Safeguards

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Secure server infrastructure with restricted access
• Multi-factor authentication for staff accessing systems

Operational Safeguards

• Staff training on privacy and security best practices
• Regular backup procedures and disaster recovery plans
• Incident response procedures for potential breaches
• Limited access to personal information on a need-to-know basis

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention

We keep your personal information only as long as necessary for the purposes we collected it. Here's our general approach:

• Account Information: Retained while your account is active plus 7 years after closure for business records
• Financial Data: Deleted within 12 months after you stop using our forecasting tools, unless you request longer retention
• Communication Records: Kept for 3 years for customer service and legal purposes
• Marketing Data: Removed immediately when you unsubscribe from communications
• Technical Logs: Automatically deleted after 18 months

When we delete information, we ensure it's completely removed from our active systems. Some information might remain in backup systems for a limited time as part of our data recovery procedures.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and help us understand how our services are used.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly, including login sessions and security features
• Performance Cookies: Help us understand how visitors interact with our website through anonymous analytics
• Functional Cookies: Remember your preferences and settings to personalise your experience
• Marketing Cookies: Used only with your consent to deliver relevant content and measure campaign effectiveness

You can control cookies through your browser settings, though some website features may not work properly if you disable essential cookies. Our cookie banner lets you choose which types of cookies to accept.

International Data Transfers

oxalrevinqe is based in Australia, and we primarily store and process your information within Australia. However, some of our service providers may be located overseas, including in the United States and European Union.

When we transfer information internationally, we ensure appropriate safeguards are in place, such as:

• Contractual protections requiring overseas providers to maintain Australian privacy standards
• Selecting providers in countries with adequate privacy protection
• Using international data transfer mechanisms recognised under Australian law
• Regular monitoring of overseas providers' privacy practices

Children's Privacy

Our financial forecasting services are designed for business use and are not intended for individuals under 18 years of age. We don't knowingly collect personal information from children. If we become aware that we've inadvertently collected information from someone under 18, we'll take steps to delete that information promptly.

If you're a parent or guardian who believes your child has provided us with personal information, please contact us immediately so we can address the situation.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll:

• Post the updated policy on our website with a new effective date
• Send you an email notification if you have an active account
• Provide a summary of key changes in plain language
• Give you time to review changes before they take effect

We encourage you to review this policy periodically to stay informed about how we're protecting your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.